Reset Password
Reset your password
 
Unlock Account
Unlock your locked out account
Welcome To the
Ciena Passport 
Password Management
Portal!
If your account shows 'Blocked', please wait 30 minutes for it to self-reset and try again. 
Please get in touch with IT Support or open a SMART ticket if you require further assistance.
 
Please Note:Before resetting your password, make sure
that Zscaler Private Access is authenticated or
connected to GlobalProtect.
 
This is NOT for Administrative Accounts!
For -a accounts, please use the Passport-a Tool